Privacy Policy
2600 Studios trading as Twosixhundred Photography (“Twosixhundred Photography”, “we”, “us” or “our”) is committed to protecting your privacy and handling your Personal Information responsibly.
This Privacy Policy explains how we collect, use, disclose, store and protect Personal Information when you visit our website, enquire about our services, engage us for photography services or otherwise interact with us.
Website: twosixhundredphotography.com.au
Email:info@twosixhundredphotography.com.au
Legal entity: 2600 Studios trading as Twosixhundred Photography
Location: Brisbane, Queensland, Australia
We seek to handle Personal Information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) (“Privacy Act”) where those obligations apply to us.
What is Personal Information?
Personal Information is information or an opinion about an individual who is reasonably identifiable.
Depending on how you interact with us, we may collect information including:
Your name;
Email address;
Telephone number;
Residential, business or postal address;
Business or organisation details;
Social media usernames or profiles;
Event, wedding, portrait or commercial photography requirements;
Information provided through enquiry forms, questionnaires and client communications;
Booking, contract, invoicing and payment information;
Photographs and other visual material containing identifiable individuals;
Information relating to accessibility or photography requirements where reasonably necessary to provide our services; and
Other information you voluntarily provide to us.
We do not generally seek to collect Sensitive Information unless it is reasonably necessary for the services we provide or you voluntarily provide it to us.
How do we collect Personal Information?
We may collect Personal Information directly from you through:
Our website;
Website enquiry forms;
Email;
Telephone calls;
Video calls;
Social media;
Client questionnaires;
Contracts and booking forms;
Invoices and payment processes;
Photography galleries;
Other communications between you and Twosixhundred Photography.
We may also receive information from third parties where reasonably necessary to provide our services, such as event organisers, wedding planners, venues, businesses, marketing agencies or other suppliers involved in your booking.
Why do we collect Personal Information?
We primarily collect Personal Information to:
Respond to enquiries;
Prepare quotes and proposals;
Communicate with clients;
Arrange and provide photography services;
Prepare contracts and invoices;
Process payments;
Coordinate photography sessions, events and productions;
Deliver photographs;
Maintain appropriate business and financial records;
Provide customer support;
Manage our website and business operations;
Improve our services and website;
Send relevant marketing communications where permitted; and
Promote our photography services in accordance with our photography agreement and applicable consent requirements.
We may also use Personal Information for purposes reasonably related to these purposes where you would reasonably expect us to do so.
Photography and Images
Photography services necessarily involve the creation and handling of photographs and other visual material.
Photographs may contain identifiable individuals and may therefore constitute Personal Information in some circumstances.
How photographs are used, stored, delivered and licensed is also governed by the applicable Photography Services Agreement or Commercial Photography Agreement.
Where our agreement permits portfolio or promotional use, Twosixhundred Photography may use selected photographs for purposes such as:
Our website;
Portfolio;
Social media;
Advertising;
Promotional materials;
Photography competitions;
Awards and submissions;
Editorial features; and
Other reasonable promotional purposes.
Where a client has agreed to confidentiality, an embargo or another restriction on promotional use, we will respect that restriction according to the terms agreed with the client.
Sensitive Information
Sensitive Information is a category of Personal Information defined by the Privacy Act and may include information about an individual's health, racial or ethnic origin, religious or philosophical beliefs, political opinions, criminal record and certain other matters.
Twosixhundred Photography does not generally require Sensitive Information to provide photography services.
Where Sensitive Information is collected, we will handle it in accordance with applicable privacy requirements and only use or disclose it where permitted by law, with consent where required, or for a purpose reasonably connected with the service for which it was provided.
Third-Party Service Providers
We may use third-party service providers to operate our business and provide photography services.
These may include providers of:
Website hosting;
Online photography galleries;
Cloud storage and backups;
Email services;
Online forms and questionnaires;
Payment processing;
Accounting;
Customer relationship management;
Analytics;
Advertising;
Website security; and
Other business technology services.
Third-party providers may collect, store or process Personal Information on our behalf.
We take reasonable steps to select and use service providers appropriate to the nature of the information involved. However, each third party may also have its own terms and privacy policy.
Overseas Disclosure
Some third-party technology and service providers used by Twosixhundred Photography may store or process information outside Australia.
Depending on the services we use at the relevant time, Personal Information may be processed in countries including Australia, the United States and other jurisdictions in which our service providers operate.
We may update this Privacy Policy when our service providers or data-handling arrangements materially change.
Disclosure of Personal Information
We may disclose Personal Information where reasonably necessary to:
Provide our photography services;
Coordinate with event venues, planners, organisers or suppliers;
Engage assistant photographers, contractors or other service providers;
Operate our website and online galleries;
Process payments and invoices;
Obtain professional, accounting, legal or business advice;
Provide customer support;
Send marketing communications where permitted;
Comply with legal obligations; or
Protect our rights, property or safety.
We will not sell your Personal Information as a standalone commercial product.
Direct Marketing
We may use your contact information to send information about our photography services, promotions, updates or other relevant communications where permitted by law.
You may unsubscribe from marketing communications at any time by contacting us at:
info@twosixhundredphotography.com.au
Where applicable, you may also use the unsubscribe function included in the relevant communication.
Website, Cookies and Analytics
Our website may use cookies, analytics technologies, tracking technologies and similar tools to operate the website, understand visitor behaviour, improve website performance and measure marketing activities.
These technologies may collect information such as:
Browser type;
Device information;
Approximate location;
Referral source;
Pages visited;
Website interactions; and
Other technical or usage information.
Third-party analytics, advertising and technology providers may also collect information according to their own privacy policies.
You may control cookies through your browser settings. Disabling certain cookies may affect website functionality.
Security
We take reasonable steps to protect Personal Information from misuse, interference, loss and unauthorised access, modification or disclosure.
Depending on the circumstances, security measures may include access controls, passwords, authentication, secure service providers, restricted access and secure storage systems.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
If we become aware of a data breach involving Personal Information, we will assess and respond to it in accordance with applicable legal requirements.
Retention of Personal Information and Photographs
We retain Personal Information only for as long as reasonably necessary for the purposes for which it was collected, to satisfy contractual, accounting, legal or business requirements, or otherwise as permitted by law.
Unless a different period is agreed in writing:
Client administrative and contractual records may be retained for at least seven years where reasonably required for business, accounting or legal purposes.
Final edited photographs may be retained for up to seven years.
RAW and working image files may be retained for approximately twelve months following delivery, after which they may be permanently deleted.
Backup copies may remain for a reasonable period as part of ordinary backup processes.
Clients should not rely on Twosixhundred Photography as their permanent archival service and should maintain their own copies of delivered photographs.
Access and Correction
You may request access to Personal Information we hold about you and request that inaccurate or outdated information be corrected, subject to applicable legal exceptions.
Requests should be made to:
info@twosixhundredphotography.com.au
We may require reasonable identification before providing access to information.
We will generally not charge a fee for making an access request. If an administrative fee is reasonably required for providing access or copies, we will advise you before proceeding.
Privacy Complaints
If you believe that we have mishandled your Personal Information, please contact us first so that we can investigate and attempt to resolve your concern.
Privacy complaints should be sent to:
info@twosixhundredphotography.com.au
We will endeavour to respond within a reasonable period.
If you are dissatisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
Maintaining Accurate Information
We take reasonable steps to ensure that Personal Information we hold is accurate, complete and up to date.
If you believe that information we hold about you is incorrect or outdated, please contact us so that we can update our records where appropriate.
Policy Updates
This Privacy Policy may be updated from time to time to reflect changes to our business, technology, services or applicable legal requirements.
The current version will be published on:
twosixhundredphotography.com.au
Last updated: 27 August 2026
Contact
2600 Studios trading as Twosixhundred Photography
Brisbane, Queensland, Australia
Email:info@twosixhundredphotography.com.au
Website: twosixhundredphotography.com.au